The Six Key Roles of Successful Salespeople: Expert, Consultant, Negotiator, Relationship Builder, C

Create Date 4/3/2023 6:53:54 PM Update Date 2/25/2025 6:39:00 PM
Author:
The Six Key Roles of Successful Salespeople: Expert, Consultant, Negotiator, Relationship Builder, C



बिक्री में कौशल और गतिविधियों का एक जटिल सेट शामिल होता है, और सफल विक्रेता अक्सर बिक्री प्रक्रिया के दौरान कई भूमिकाएँ निभाते हैं। यहां छह प्रमुख भूमिकाएं हैं जो विक्रेता निभाते हैं:


  • विशेषज्ञ

    विशेषज्ञ एक विक्रेता है जो अपने उत्पाद या सेवा के बारे में अत्यधिक जानकार है और संभावित ग्राहकों को विस्तृत जानकारी और तकनीकी विनिर्देश प्रदान कर सकता है। वे अक्सर जटिल बिक्री चक्रों में शामिल होते हैं जहां संभावनाओं को गहरी समझ की आवश्यकता होती है निर्णय लेने के लिए उत्पाद या सेवा का।


  • सलाहकार

    सलाहकार एक विक्रेता है जो बिक्री के लिए परामर्शी दृष्टिकोण अपनाता है, संभावित ग्राहकों की जरूरतों को समझने और उपयुक्त समाधान प्रदान करने के लिए उनके साथ मिलकर काम करता है। वे ग्राहक को मूल्य प्रदान करने के अवसरों को उजागर करने के लिए पूछताछ प्रश्न पूछने और सक्रिय रूप से सुनने में कुशल हैं।


  • वार्ताकार

    वार्ताकार एक विक्रेता है जो मूल्य निर्धारण, शर्तों, और संभावित ग्राहकों के साथ बिक्री के अन्य पहलुओं पर बातचीत करने में कुशल है। वे आपत्तियों को संभालने और रचनात्मक खोजने में सक्षम हैं ग्राहकों की चिंताओं को दूर करने के लिए समाधान, जबकि उनकी कंपनी के लिए लाभप्रदता बनाए रखना भी।


  • रिलेशनशिप बिल्डर

    रिलेशनशिप बिल्डर एक सेल्सपर्सन होता है जो ग्राहकों के साथ दीर्घकालिक संबंध बनाने और बनाए रखने पर उच्च मूल्य रखता है। वे नेटवर्किंग में कुशल हैं, ग्राहकों का अनुसरण करते हैं, और ग्राहकों की संतुष्टि और दोहराए जाने वाले व्यवसाय को सुनिश्चित करने के लिए उत्कृष्ट ग्राहक सेवा प्रदान करते हैं।


  • द क्लोजर

    करीब एक विक्रेता है जो सौदों को पूरा करने और संभावित ग्राहकों से प्रतिबद्धता हासिल करने में कुशल है। वे सकारात्मक संबंध बनाए रखने और ग्राहकों की संतुष्टि सुनिश्चित करने के साथ-साथ आपत्तियों को संभालने और संभावनाओं को निर्णय लेने की ओर धकेलने में सक्षम हैं


  • खाता प्रबंधक

    खाता प्रबंधक एक विक्रेता है जो बिक्री के बाद ग्राहकों के साथ चल रहे संबंधों के प्रबंधन के लिए जिम्मेदार है। वे उत्कृष्ट ग्राहक सेवा प्रदान करने, ग्राहकों की चिंताओं को दूर करने, और अपसेलिंग और क्रॉस-सेलिंग अवसरों की पहचान करने में कुशल हैं।


निष्कर्ष

विक्रेता लोग पूरी बिक्री प्रक्रिया में, विशेषज्ञ से लेकर वार्ताकार, संबंध निर्माता से लेकर खाता प्रबंधक तक कई तरह की भूमिकाएं निभाते हैं। इन भूमिकाओं को समझकर और हर एक में उत्कृष्टता प्राप्त करने के लिए आवश्यक कौशल विकसित करके, विक्रयकर्ता अपनी सफलता की संभावना बढ़ा सकते हैं और अपने ग्राहकों के साथ दीर्घकालिक संबंध बना सकते हैं।


What are the Six Roles of Selling?

Selling involves a complex set of skills and activities, and successful salespeople often play multiple roles throughout the sales process. Here are the six key roles that salespeople play:


  • The Expert

    The expert is a salesperson who is highly knowledgeable about their product or service and can provide detailed information and technical specifications to potential customers. They are often involved in complex sales cycles where prospects require a deep understanding of the product or service in order to make a decision.


  • The Consultant

    The consultant is a salesperson who takes a consultative approach to selling, working closely with prospects to understand their needs and provide tailored solutions. They are skilled at asking probing questions and listening actively to uncover opportunities for providing value to the customer.


  • The Negotiator

    The negotiator is a salesperson who is skilled at negotiating pricing, terms, and other aspects of the sale with potential customers. They are able to handle objections and find creative solutions to address customer concerns, while also maintaining profitability for their company.


  • The Relationship Builder

    The relationship builder is a salesperson who places a high value on building and maintaining long-term relationships with customers. They are skilled at networking, following up with customers, and providing excellent customer service to ensure customer satisfaction and repeat business.


  • The Closer

    The closer is a salesperson who is skilled at closing deals and securing commitments from potential customers. They are able to handle objections and push prospects toward making a decision, while also maintaining a positive relationship and ensuring customer satisfaction.


  • The Account Manager

    The account manager is a salesperson who is responsible for managing ongoing relationships with customers after the sale has been made. They are skilled at providing excellent customer service, addressing customer concerns, and identifying upselling and cross-selling opportunities.


Conclusion

Salespeople play a variety of roles throughout the sales process, from expert to negotiator to relationship builder to account manager. By understanding these roles and developing the skills necessary to excel in each one, salespeople can increase their chances of success and build strong, long-term relationships with their customers.




future of direct selling industry in india 2025

3/4/2023 8:13:30 AM Author: S K Singh
The direct selling industry in India has been growing steadily over the past few years, and it is expected to continue growing at a rapid pace. With a population of more than 147 crore, India has a vast potential market for direct selling products and services. Out of this, around 100 crore people are eligible to join the direct selling industry, but only 4% of them are currently involved in it. See More

The Difference between Chain Systems and Network Marketing: Exploring the Benefits of Extensibility

3/3/2023 8:47:16 AM Author: S K Singh
Chain systems and network marketing are two popular business models that involve creating a network of distributors or partners to sell products or services. While these models share some similarities, there are also key differences between them that can affect their success. In this blog post, we will explore the difference between chain systems and network marketing and discuss how the extensibility of a platform can benefit a business See More

Direct Selling Rules 2023 in Hindi

7/9/2023 9:22:14 PM Author: S K Singh
यह ब्लॉग सी. पी. (डायरेक्ट सेलिंग) (संशोधन) नियम, 2023 के बारे में है। यह नियम डायरेक्ट सेलिंग एंटिटी को संबंधित प्रावधानों का पालन करना होगा। इसमें शिकायत निवारण का तंत्र, जानकारी प्रदानी की आवश्यकता, व्यापारिक नीति के पालन और अनुचित व्यापारिक अभियांत्रिकियों के खिलाफ प्रभावी सुरक्षा शामिल है। See More

The Art of the Follow-Up: Strategies for Closing More Sales

3/11/2023 3:07:14 PM Author: S K Singh
As a salesperson, your ultimate goal is to close more sales. But even if you have the best product or service, you can still lose a sale if you don't follow up effectively. Follow-up is an essential part of the sales process, and it can make all the difference between a lost sale and a closed deal. See More

The Kingdom of Direct Selling: A Beginner's Guide to Starting Your Own Business

3/3/2023 9:09:06 AM Author: S K Singh
The Kingdom of Direct Selling had potentially offer various resources and support to direct sellers, such as training programs, mentorship opportunities, and networking events. It had also work towards promoting the benefits of direct selling to the wider community and advocating for favorable policies and regulations for the industry. In this book, We discuss about the kingdom of direct Selling and King GRAMP who known as father of Direct Selling. See More

धनतेरस का महत्व और MLM इंडस्ट्री की वृद्धि में इसका योगदान

10/25/2024 10:44:26 AM Author: S K Singh
धनतेरस भारतीय संस्कृति में एक महत्वपूर्ण पर्व है, जिसे धन और समृद्धि के प्रतीक के रूप में मनाया जाता है। ठीक उसी तरह, मल्टी लेवल मार्केटिंग (MLM) इंडस्ट्री में भी धन और नेटवर्क की समृद्धि का बड़ा महत्व है। आइए जानें कैसे धनतेरस के सिद्धांत MLM उद्योग की वृद्धि में योगदान दे सकते हैं। See More

Your Ultimate Guide to Launching a Successful MLM Business from Scratch

10/25/2024 10:45:31 AM Author: S K Singh
Starting a multi-level marketing (MLM) business can be an exciting journey filled with opportunities for growth, personal development, and the potential for significant income. MLM businesses offer a unique business model where you can earn from your sales and the sales of the team you build. Here’s a step-by-step guide to help you get started with your MLM business journey. See More

रॉबर्ट कियोसाकी और मल्टी लेवल मार्केटिंग (MLM) उद्योग की वृद्धि: आर्थिक स्वतंत्रता की नई राह

10/25/2024 11:14:33 AM Author: S K Singh
रॉबर्ट कियोसाकी, एक प्रमुख वित्तीय शिक्षा विशेषज्ञ, ने अपनी किताब "रिच डैड पूर डैड" के माध्यम से लाखों लोगों को आर्थिक स्वतंत्रता की ओर अग्रसरित किया है। इस ब्लॉग में हम यह देखेंगे कि कैसे कियोसाकी के सिद्धांत MLM उद्योग की वृद्धि को प्रभावित कर रहे हैं। See More

California The Powerhouse of Direct Selling Globally

10/25/2024 11:01:09 AM Author: S K Singh
As the headquarters of multi-level marketing in the United States, California is one of the largest contributors to the international direct-selling industry. The favourable climate and cosmopolitan lifestyle of this state add to its supporting infrastructure to enable these companies. Therefore, California has emerged as a hub for direct-selling businesses with a high base of consumers and a spirit of entrepreneurship. This blog explores what makes California at the forefront of MLM sectors, together with the answers to common questions on network marketing in the United States. See More

How Personal Branding Fuels Growth in MLM

10/28/2024 10:26:59 AM Author: S K Singh
In the world of Multi-Level Marketing (MLM), success is not only about selling products or services; it’s about selling yourself. Personal branding plays a pivotal role in shaping the journey of MLM professionals, helping them to stand out in a competitive market. This blog explores how a strong personal brand can influence success in MLM, the strategies to build one, and the long-term benefits for network marketers. See More

Future of MLM: AI-Driven Success Stories of Real Leaders

4/26/2025 11:29:29 AM Author: S K Singh
In today's fast-paced world of Multi-Level Marketing (MLM), one truth is clear: technology is not merely a resource anymore—it's the driving force. And amongst all the novelties, Artificial Intelligence (AI) is proving to be a game-stopper. On every continent and in every nation, true MLM leaders are turning to AI to not only build their businesses faster but also re-imagine the way they attract, train, and retain teams. See More

Predictive Analytics in MLM: Find the Right Customers with AI

4/28/2025 12:26:54 PM Author: S K Singh
In this hyper-competitive age, Multi-Level Marketing (MLM) businesses no longer trust their gut and manual customer segmentation. The game-changer? Predictive Analytics enabled by Artificial Intelligence (AI). Smart MLM businesses are now employing AI to anticipate which customers will most likely purchase, refer, or even turn into top-performing distributors. Let's get into how predictive analytics is revolutionizing MLM, with some interesting facts and figures to support it. See More

From Magical to Manual: How AI Halves MLM Workload

5/1/2025 12:27:57 PM Author: S K Singh
Multi-Level Marketing (MLM) businesses succeed on personal relationships, quick communication, and consistent persistence. But in the background, most MLM professionals are up to their eyeballs in tedious busywork — juggling leads, monitoring sales, bringing on recruits, and constantly staying in touch with downlines. It's a part-time job (and then some). That's where artificial intelligence comes in, transforming hours of busywork into efficient, automated workflows. See More

Personal Branding with AI: Elevate Your MLM Presence

4/29/2025 11:30:04 AM Author: S K Singh
With the competitive age of Multi-Level Marketing (MLM), people don't just buy products—they buy you. Your personal brand is your most valuable asset, and now Artificial Intelligence (AI) is helping leaders and new entrants craft enduring brands faster and smarter than ever. If you're determined to stand out, gain trust, and take your MLM success to the next level, now's the time to discover how AI can energize your personal brand. See More

How AI Can Assist You in Planning Events, Competitions, and Team Projects

4/30/2025 11:03:32 AM Author: S K Singh
Planning and organizing events, competitions, or team projects has never been easy. From scheduling to monitoring progress and ensuring that everything goes on without a hitch, there are numerous moving parts that require attention. Fortunately, artificial intelligence (AI) has come in as a valuable tool that can assist in simplifying and streamlining these complicated processes. See More



More Blog





MLM SOFTWARE Start with INR 29999 only | Start login Within 3 Days | 30 Days maintaince Free | Offer For Limited Period

Click Here for more Info..

Call or Whatsapp on 9013003421 | Call on 0120 4331325




Best book for MLM. Read this book FREE The Kingdom of Direct Selling

MLM Networking Marketing | Direct Selling Video On Youtube FREE Video on Youtube